Disclaimer

1. No Legal, Tax, Accounting, Financial, or Professional Advice

Nothing on our website, within the Services, or in our documentation, templates, help articles, AI-assisted tools, onboarding materials, or support communications should be interpreted as legal, tax, accounting, financial, regulatory, medical, professional, or compliance advice.

Any examples, explanations, settings, configurations, templates, generated content, or support responses we provide are for general informational and operational purposes only. They are not tailored advice for your specific business, jurisdiction, customers, products, tax status, or legal obligations.

You are solely responsible for obtaining independent advice from qualified professionals — such as lawyers, accountants, tax advisors, or privacy professionals — regarding your specific situation, including tax registration and remittance, contracts, consumer-protection and privacy laws, marketing laws, industry-specific regulations, and other regulatory obligations in the jurisdictions where you operate.

2. Service and Content Disclaimer

The Services may include tools and information relating to websites, online stores, domains, hosting, checkout, payments, invoicing, commerce, CRM, bookings, shipping, email, AI-assisted tools, analytics, integrations, and other business workflows.

We aim to keep information available through the Services accurate and up to date. However, to the maximum extent permitted by law, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, availability, or timeliness of any information, content, calculation, setting, automation, or output available through the Services — including, for example, product descriptions, prices, discounts, inventory and order status, checkout totals, tax calculations, shipping rates, delivery estimates, customer records, booking availability, invoice data, analytics, reports, AI-generated content, and integration results.

Features may vary depending on your plan, location, configuration, business type, supported region, and third-party provider availability. Some features may be unavailable, limited, or experimental.

You should independently verify all important information before relying on it, publishing it, sending it to customers, using it in financial records, or making business decisions based on it.

3. No Guarantee of Business Results or Performance

The Services are designed to help you manage business workflows, but Getme does not guarantee any specific business outcome — including revenue, profit, sales, customer growth, search-engine ranking, website traffic, checkout conversion, customer retention, email deliverability, booking volume, payment approval, dispute outcomes, shipping speed, or marketing performance.

Any case studies, examples, testimonials, screenshots, or performance figures shown on our website or in our materials are illustrative only and do not guarantee that you will achieve the same or similar results.

Your actual results depend on many factors outside our control, including your industry, pricing, products, content, customer demand, location, competition, legal compliance, marketing strategy, and customer service.

Unless a separate written service-level agreement expressly applies, we do not guarantee uptime, page speed, processing speed, deliverability, transaction completion, integration availability, or uninterrupted access to the Services.

4. Merchant Responsibility and Legal Compliance

Getme provides tools; you operate your business. You are solely responsible for complying with all laws, rules, regulations, licensing requirements, industry standards, and contractual obligations that apply to your business, your customers, your products and services, your marketing, and your use of the Services.

This includes, without limitation, consumer-protection and distance-sales laws; privacy and data-protection laws; anti-spam and electronic-marketing laws; advertising and competition laws; product-safety and accessibility requirements; employment and professional-licensing rules; food, wellness, healthcare, or other regulated-industry rules; import/export and sanctions rules; tax laws; and refund and cancellation requirements.

You are responsible for ensuring that your website, checkout, policies, invoices, product and booking pages, customer messages, campaigns, discounts, promotions, shipping promises, and terms of sale comply with applicable law. Getme does not monitor, verify, approve, or guarantee your compliance with any legal or regulatory obligation.

Getme is a configurable platform, and you are responsible for how you set it up. To the maximum extent permitted by law, Getme is not responsible for losses, errors, compliance failures, failed transactions, incorrect charges, incorrect taxes, missed bookings, customer disputes, or business interruption caused by your configuration choices, incomplete setup, incorrect settings, user permissions, imported data, custom code, third-party apps, or content you publish through the Services.

You are responsible for safeguarding your account credentials, passwords, administrative access, staff and user permissions, API keys, and connected accounts, and for all activity that occurs under them. Getme is not responsible for losses arising from weak, shared, or compromised credentials, misconfigured permissions, or unauthorized access that results from your failure to secure these.

Getme is responsible for its own operation of the platform, account administration, platform security controls, the billing relationship with merchants, support communications, and the legal obligations that apply directly to Getme as a SaaS provider. Merchants are responsible for their own storefronts, customers, products, services, prices, taxes, policies, consents, marketing, customer communications, order fulfillment, refunds, and the legal obligations arising from their own business operations.

5. Consumer Protection, Distance Sales, Refunds, and Cancellations

If you sell products or services online, by phone, through booking pages, through invoices, through checkout links, or through other remote methods, consumer-protection and distance-sales laws may require you to give customers specific information before a transaction is completed.

Depending on the jurisdiction, this may include your legal business name and address, contact information, a clear product or service description, the total price, currency, taxes, shipping charges and other fees, payment and delivery terms, and your cancellation, return, exchange, refund, and warranty policies.

You are responsible for displaying the required business identity, refund and cancellation policy, shipping and delivery terms, subscription and renewal terms, taxes and fees, and any other legally required notices within your own store, product and booking pages, checkout, invoices, and confirmation emails — using the configuration options available in the Services.

In British Columbia, distance-sales rules under the Business Practices and Consumer Protection Act require certain information to be disclosed before the consumer enters into the contract, and rules applicable to electronic contracts generally require that the consumer be able to access, retain, and print the contract and be given an opportunity to correct errors and to accept or decline before completing the transaction. You are responsible for configuring your store, checkout, and communications to meet these requirements where they apply to you.

If you sell subscriptions, memberships, recurring services, prepaid packages, automatic renewals, or installment plans through the Services, you are responsible for providing legally compliant renewal and price-change notices, clear cancellation flows, valid recurring-billing authorization, and all required disclosures about billing frequency, amounts, renewal dates, and how to cancel — and for honoring the cancellation and refund rights that apply to recurring or prepaid arrangements in the jurisdictions where you sell.

For subscriptions, memberships, automatic renewals, free or paid trials, installment plans, or recurring services, you are responsible for complying with all applicable renewal-notice, cancellation, refund, unilateral-amendment, price-change, and pre-authorized payment requirements. Getme may provide configuration tools, but does not determine whether your subscription terms, renewal notices, cancellation process, or refund handling are legally compliant.

You are solely responsible for ensuring customers receive all legally required information before purchase and, where required, a copy of the contract or order confirmation afterward, and for complying with any mandatory cancellation, return, refund, delivery, or cooling-off rights that apply where you sell. Getme does not determine your consumer-law obligations.

6. Tax, Invoice, and Accounting Responsibility

The Services may allow you to configure tax rates, issue invoices, apply discounts, calculate totals, store transaction records, generate reports, or export business data. These tools are provided for convenience only. Getme is not an accounting firm, tax advisor, bookkeeping service, tax-filing service, or tax-remittance service.

You are solely responsible for determining whether you must register for taxes; configuring tax settings and rates correctly; determining exemptions; collecting applicable taxes; issuing accurate invoices; maintaining records; filing returns; remitting taxes; handling audits; and complying with tax obligations in all relevant jurisdictions. This may include, without limitation, GST/HST, PST, QST, VAT, sales tax, excise tax, customs duties, and digital-services taxes.

Tax rules may depend on your location, your customer’s location, the type of product or service, registration status, revenue thresholds, exemptions, and place-of-supply or cross-border rules. You must verify all invoices, prices, discounts, taxes, and totals before sending them to customers or relying on them for tax or accounting purposes.

Getme does not guarantee that tax calculations, invoice outputs, reports, exports, or accounting-related data are complete, accurate, or compliant with applicable law. The Financial module and its reporting features are provided on a beta basis for operational visibility only and are not a substitute for professional accounting, bookkeeping, audit, or certified financial statements.

7. Payments, Payouts, Chargebacks, and Disputes

The Services may integrate with third-party payment processors, gateways, banks, card networks, and fraud tools. Getme does not control payment-processor approval, underwriting, account verification, transaction approval, payout timing, fund holds, reserves, chargebacks, reversals, fraud reviews, or account suspensions.

A payment processor may decline transactions, delay payouts, hold or reverse funds, request additional documentation, impose limits, charge fees, suspend services, or terminate accounts based on its own risk decisions.

You are solely responsible for your payment-processor account, payment compliance, customer authorization, fraud prevention, chargebacks, disputes, refunds, reversals, failed payments, payment fees, and all customer claims related to transactions processed through your business. Getme does not guarantee that any payment will be authorized, captured, settled, paid out, or protected from chargeback, fraud, reversal, or dispute.

8. Shipping, Delivery, and Fulfillment

The Services may include tools for shipping, local delivery, pickup, fulfillment, carrier-rate display, shipping labels, order tracking, or delivery communication. Shipping rates, carrier rates, delivery dates, pickup times, tracking updates, and delivery estimates may be estimates only, may change without notice, and may depend on third-party carriers and factors such as address accuracy, weight, packaging, customs, weather, or holidays.

You are solely responsible for packaging, labeling, fulfillment, delivery promises, pickup instructions, shipping charges, customs forms, import/export compliance, carrier terms, restricted-goods compliance, customer communication, returns, exchanges, and handling lost, damaged, delayed, or failed shipments.

Carriers may delay, lose, damage, reject, return, or fail to deliver shipments. Getme is not responsible for carrier performance, carrier pricing, shipping or customs delays, lost packages, damaged goods, or fulfillment failures.

9. Email and Marketing Compliance

The Services may allow you to send emails, notifications, automations, newsletters, abandoned-checkout messages, promotional messages, booking reminders, customer follow-ups, and other electronic communications (including SMS where that feature is enabled).

You are solely responsible for ensuring that all messages you send through the Services comply with applicable anti-spam, marketing, privacy, consent, and unsubscribe laws — including, where applicable, obtaining valid consent, keeping records of consent, identifying the sender, including required business contact information, providing a working unsubscribe mechanism, honoring unsubscribe requests on time, and avoiding misleading subject lines, sender information, or offers. In Canada, these requirements include Canada’s Anti-Spam Legislation ("CASL").

You are also responsible for ensuring that your advertising and promotional representations are truthful, substantiated, and not misleading — including discounts, "was/now" and regular-price comparisons, limited-time and savings claims, reviews and testimonials, competitive comparisons, and environmental, health, or performance claims. Under Canada’s Competition Act, a representation can be reviewable as false or misleading based on the general impression it conveys, not only its literal wording. Getme does not review or approve your marketing content, customer lists, consent records, campaigns, or compliance with marketing or advertising laws.

Getme does not verify whether each contact on your list has valid consent, whether consent has expired, whether an exemption applies, or whether your segmentation, suppression lists, unsubscribe handling, or imported contacts are legally valid. You are responsible for the audience and consent status of every message you send through the Services.

You are responsible for ensuring that reference prices, sale prices, savings claims, "free" claims, trial offers, limited-time offers, scarcity messages, comparison claims, and automatically generated promotional text are accurate, substantiated, and not misleading in their overall impression.

10. Privacy and Customer Data Responsibility

The Services may process personal information about your customers, staff, suppliers, website visitors, or other individuals — including contact details, booking and order data, payment-related metadata, CRM records and notes, and any information you enter into AI-assisted tools. You are responsible for determining what personal information you collect, why, how you use it, how long you retain it, who you share it with, and what notices and consents are required.

You must ensure that you have all required rights, notices, consents, lawful bases, and authority to collect, upload, store, and process personal information through the Services, and to allow Getme and its sub-processors to process it on your behalf as described in our Data Processing Addendum.

You are solely responsible for complying with applicable privacy and data-protection laws, including requirements relating to notice, consent, lawful basis, data minimization, retention, security safeguards, access and correction rights, deletion requests, cross-border transfers, children’s data, sensitive information, and breach notification. Under PIPEDA, a breach of security safeguards that creates a real risk of significant harm can require notification to affected individuals and the Office of the Privacy Commissioner of Canada, as well as record-keeping of breaches. Under British Columbia’s Personal Information Protection Act ("BC PIPA"), you must manage personal information through appropriate policies, obtain consent, and limit its collection, use, and disclosure to purposes that a reasonable person would consider appropriate in the circumstances.

Depending on the feature, the applicable law, and our agreement, Getme’s role with respect to personal information may differ — for example, acting as your service provider or processor for the data you process through the Services, or as an independent controller or business for limited purposes such as operating, securing, and improving the platform. Our Privacy Policy and Data Processing Addendum describe Getme’s own privacy and processing obligations.

You remain responsible for your own privacy compliance and for the data you collect, upload, configure, store, send, or process through the Services.

If a security incident relates to Getme’s systems, Getme will handle its own legal obligations as described in our Privacy Policy and Data Processing Addendum. If an incident results from your account configuration, user permissions, compromised credentials, uploaded data, customer communications, exports, integrations, custom code, or your own business processes, you are responsible for assessing and meeting your own notification, record-keeping, customer, regulator, and remediation obligations.

11. AI-Assisted Features

Some features may use artificial intelligence, machine learning, or generative models to generate, summarize, translate, classify, recommend, analyze, or suggest content. AI-generated or AI-assisted output may be incomplete, inaccurate, outdated, biased, non-compliant, or unsuitable for your circumstances, and may produce content that appears plausible but is wrong.

You are solely responsible for reviewing, editing, verifying, approving, and legally clearing all AI-generated or AI-assisted output before relying on it, publishing it, sending it to customers, using it in business operations, or making decisions based on it. AI-assisted features are not a substitute for professional judgment or independent verification. AI tools must not be used as the sole basis for decisions that affect customers, pricing, eligibility, healthcare or wellness advice, employment, credit, insurance, legal rights, or other regulated services; such decisions require human review.

You should not input confidential, sensitive, regulated, or personal information into AI tools unless your plan, settings, agreements, and applicable laws allow it and you have all required rights and consents. Getme does not guarantee that AI output is accurate, unique, lawful, non-infringing, or suitable for your business.

AI-assisted features may process prompts, inputs, uploaded content, merchant data, customer messages, generated outputs, and related metadata through Getme systems and third-party AI or infrastructure providers, as described in our Privacy Policy, Data Processing Addendum, and Subprocessors page. You are responsible for ensuring you have the necessary rights, notices, consents, and lawful basis before submitting personal, sensitive, confidential, regulated, or customer information to AI-assisted features.

12. Third-Party Services and Integrations

The Services may rely on third-party providers — including payment processors, banks, tax-data providers, shipping carriers, domain registrars, hosting providers, email providers, analytics and communication tools, AI providers, and other external services and APIs.

These third-party services are governed by their own terms, policies, pricing, and privacy practices, which apply to your use of them. You are responsible for reviewing and complying with any third-party terms that apply to you.

When you enable an integration or connect a third-party account, you authorize Getme to share with the relevant provider the account, configuration, and transaction information needed to provide that integration. You are responsible for reviewing each provider’s terms, required permissions, fees, and privacy practices before enabling it, and for the data shared with it through your use of the Services.

Getme does not control third-party providers and is not responsible for their acts, omissions, outages, delays, errors, pricing or feature changes, API changes, data handling, account decisions, or discontinuation. Third-party services may change functionality or pricing, impose limits, reject transactions, suspend accounts, experience outages, or be discontinued. Your use of third-party services is at your own risk.

13. Service Availability, Errors, and Data Loss

We aim to keep the Services available and reliable, but we do not warrant that they will be uninterrupted, timely, secure, error-free, or free from data loss. The Services may be interrupted, delayed, degraded, or unavailable due to maintenance, updates, technical issues, software bugs, third-party failures, hosting or network problems, security events, traffic spikes, force-majeure events, legal requirements, or other events beyond our reasonable control.

The Services may also experience failed automations, notifications, emails, imports, exports, or webhooks; delayed or incorrect syncs; reporting errors; duplicate, missing, or corrupted records; or integration failures.

You are responsible for maintaining appropriate backups, reviewing critical records, monitoring important workflows, and planning for possible downtime. Unless a separate written agreement states otherwise, Getme is not responsible for business interruption, lost revenue or profit, lost customers, missed bookings, failed orders, lost data, or delayed communications caused by downtime, errors, failed integrations, or service interruptions.

14. Beta, Preview, and Experimental Features

From time to time, Getme may offer beta, preview, pilot, early-access, or experimental features. These features may be incomplete, unstable, inaccurate, limited, or subject to change, may contain errors or produce incorrect results, and may be discontinued at any time.

Beta or experimental features are provided for evaluation and testing only unless we expressly state otherwise. You use them at your own risk, and Getme does not guarantee that they will become or remain generally available, work as expected, or be free from defects. You should not rely on beta or experimental features for critical business operations without independent verification and backups.

15. Your Relationship with Your Customers

Getme provides a platform and toolset. We are not a party to your contracts, transactions, sales, bookings, services, communications, disputes, or relationships with your own customers, clients, or end users.

You are the seller, merchant, service provider, or business of record for the products and services you offer through the Services, unless a separate written agreement expressly states otherwise. You are solely responsible for your products and services, their quality, descriptions, pricing, taxes, fees, discounts, shipping, fulfillment, returns, cancellations, refunds, warranties, customer support, and all promises, representations, and policies you make to customers.

Getme is not the merchant of record, seller of record, payment processor, tax remitter, fulfillment provider, or marketplace seller for your transactions unless a signed written agreement expressly says otherwise.

Getme does not control, verify, endorse, or assume responsibility for your products, services, policies, customer relationships, or business practices. Any dispute between you and your customer is between you and that customer.

16. Intellectual Property and Third-Party Marks

The Services may contain trademarks, logos, service marks, trade names, copyrighted materials, software, designs, graphics, and other intellectual property owned by Getme, our licensors, or third parties. All third-party trademarks, service marks, trade names, and brand names remain the property of their respective owners.

Any reference to third-party names, products, platforms, services, logos, or marks is for identification, compatibility, comparison, or reference purposes only and does not imply affiliation, sponsorship, endorsement, or approval unless expressly stated.

You are responsible for ensuring that you have all necessary rights, licenses, permissions, and consents for any content you upload, publish, generate, send, or use through the Services — including logos, photos, video, audio, text, fonts, graphics, designs, trademarks, product descriptions, testimonials, and third-party content. You must not use the Services to upload, publish, sell, or distribute content that infringes the intellectual-property, privacy, publicity, or other rights of any person or entity.

17. Testimonials, Reviews, and Case Studies

Testimonials, reviews, screenshots, case studies, examples, or customer stories shown on our website, in marketing materials, or through the Services represent specific experiences of specific users or businesses. They are not guarantees, promises, or predictions of your results.

Your results may differ based on your business model, products, location, market, competition, pricing, content, effort, budget, strategy, compliance, and customer service. Screenshots, examples, or demonstrations may be edited, shortened, anonymized, simulated, or modified for clarity, privacy, or presentation, and any metrics or business results shown are illustrative only unless expressly verified and stated otherwise.

18. Regulated, Restricted, or High-Risk Activities

The Services may not be suitable for every business, product, service, industry, or regulated activity. You are solely responsible for determining whether your business, products, services, content, customers, or intended use are permitted under applicable law, our Terms of Service, payment-processor rules, carrier rules, and industry-specific regulations.

Certain industries, products, services, claims, or transactions may require licensing, age verification, professional qualifications, special disclosures, regulatory approval, insurance, or additional compliance procedures. You must not use the Services in a way that violates applicable law, third-party rules, or our policies, and Getme does not guarantee that the Services are suitable for regulated industries or high-risk activities.

We may refuse, restrict, suspend, or terminate access to the Services, or require additional review, documentation, or controls, if we believe your business, products, services, content, or use of the Services creates legal, regulatory, safety, payment, carrier, reputational, or platform risk.

Any review, screening, moderation, risk assessment, or approval we perform is for platform, security, payment, operational, or policy purposes only, and does not constitute legal, tax, regulatory, product-safety, privacy, marketing, or professional approval of your business, products, services, content, or compliance.

19. Changes to the Services

Getme may update, modify, improve, replace, limit, suspend, or discontinue any part of the Services at any time — including features, pricing, plans, integrations, APIs, workflows, AI tools, templates, checkout or payment options, shipping or tax tools, reporting, documentation, or support availability.

We may make changes for reasons such as product development, security, legal requirements, third-party provider changes, technical limitations, or business decisions. Except where expressly required by law or a separate written agreement, we are not responsible for losses resulting from changes, limitations, suspensions, or discontinuation of features, integrations, or Services.

20. Relationship to Other Terms

This Disclaimer should be read together with our Terms of Service, Privacy Policy, Cookies Policy, Data Processing Addendum, Subprocessors page, and any applicable order form, service agreement, or written contract between you and Getme.

If there is a conflict between this Disclaimer and the Terms of Service, the Terms of Service will control to the extent permitted by law. If there is a conflict between this Disclaimer and a signed written agreement between you and Getme, the signed agreement will control to the extent of the conflict.

Nothing in this Disclaimer limits or excludes any rights, remedies, warranties, or obligations that cannot be limited or excluded under applicable law.

21. No Waiver of Non-Excludable Rights

Some jurisdictions do not allow certain warranties, conditions, liabilities, or rights to be excluded or limited. Nothing in this Disclaimer is intended to exclude, restrict, or modify any statutory rights, consumer rights, implied warranties, or legal remedies that cannot be excluded, restricted, or modified under applicable law.

Where such exclusions or limitations are not permitted, Getme’s obligations will be limited to the maximum extent permitted by applicable law.