Payment fees with Getme Payments
Understand payment fee concepts, refund and dispute fee context, currency conversion, and balance or payout impact.
This article lists Getme Payments fees for Canadian accounts. Standard card processing is 2.9% + CA$0.30 per successful transaction; method-, card-, and currency-specific fees are shown in the table below. Fees are billed automatically and shown alongside each transaction in your reporting.
Where payment fees may appear
- Payment processing fees on successful transactions where supported by the provider workflow.
- Local payment method fees that can vary by method, country, currency, and account setup.
- Currency conversion or international payment fees when a payment crosses currency or country boundaries.
- Refund, dispute, chargeback, or balance-adjustment entries depending on provider rules and transaction status.
- Reporting categories that separate payments, fees, refunds, disputes, payouts, and adjustments for review.
Why fees may vary
Fees can depend on provider rules, country, currency, payment method, account status, connected account setup, transaction type, card or local method details, refund activity, dispute activity, and the source-checked fee schedule active for the account. Do not assume one fee model applies to every market or method.
Balances, payouts, and reporting
Fees, refunds, disputes, currency conversion, negative balances, and provider adjustments can affect available balance and payout context. For payout or balance timing, review the related payout article before explaining when money may become available or sent to a bank account.
Refund fee behavior
Refund fee treatment can vary by provider rules, account setup, payment method, country, currency, and transaction type. Original processing, provider, Connect, or currency conversion fees may not be returned when a refund is issued. Exact refund fee behavior depends on the approved pricing source, provider rules, account setup, payment method, country, currency, and transaction type.
Dispute or chargeback fees
Disputes and chargebacks can create separate fee, adjustment, and balance entries. The amount, timing, responsible balance, and whether any fee treatment changes after the outcome can depend on provider rules and account setup. For dispute workflow context, review the refunds and disputes article.
Currency conversion and international context
Currency conversion, international cards, local payment methods, and cross-border transaction paths can add fee or FX context. Treat these as country, currency, payment-method, and account-dependent until a source-checked fee schedule confirms the applicable behavior.
Where to check exact fee details
- Approved Getme pricing, merchant agreement, or account-level billing settings.
- Source-checked provider fee schedule and date reviewed for the account or market.
- Transaction records and reporting categories for actual payment, refund, dispute, payout, or adjustment entries.
- Support review when a fee depends on country, currency, payment method, account status, or transaction type.
Getme Payments fees (Canada)
| Fee | Getme Payments (Canada) | When it applies |
|---|---|---|
| Card processing | 2.9% + CA$0.30 per successful transaction | Standard rate for domestic consumer and business cards. |
| Manually entered cards | +0.5% | Added when card details are keyed in instead of using a saved card or card reader. |
| International cards | +0.8% | Added when the card was issued outside Canada. |
| Currency conversion | 2% | Added when the payment currency differs from your CAD settlement currency. |
| Wallets (Apple Pay, Google Pay) | Same as the underlying card — no extra fee | Tokenised wallet payments are priced as the card behind them. |
| Pre-authorised debit (PAD) | 1% + CA$0.40, capped at CA$5 | Bank-debit payments from a Canadian bank account. |
| Buy now, pay later (Klarna, Afterpay) | 5.99% + CA$0.30 | Where the method is enabled for your store. |
| Refunds | No refund fee; the original processing fee is not returned | Full or partial refunds keep the fixed CA$0.30 portion. |
| Disputes / chargebacks | CA$15 per dispute (refunded if you win) | Charged when a cardholder disputes a payment. |
| Tax on fees | GST/HST added to Getme fees | Applied to processing fees for Canadian accounts. |